General Questions
Q: What areas does Apex Limo serve?
A: Apex Limo proudly serves the New York City
metropolitan area, including Manhattan, Brooklyn, Queens, the Bronx, Staten Island, New Jersey, Connecticut,
and Westchester.
Q: What services does Apex Limo offer?
A: We offer a variety of transportation services,
including airport transfers, hourly as-directed rides, point-to-point trips, corporate transportation, shuttle
services, and transportation for special events.
Q: How do I make a reservation?
A: You can easily book a ride online through our website,
email us at [email protected], or call us at
718-522-1313.
Q: What payment methods are accepted?
A: We accept all major credit cards, debit cards,
and corporate accounts. Payments can be made securely online or directly with your chauffeur.
Fleet and Vehicles
Q: What types of vehicles are available in your fleet?
A: Our fleet includes luxury
sedans, spacious SUVs, sprinter vans, and executive buses. We cater to individuals, families, and large groups
with vehicles suited to any occasion.
Q: Are your vehicles well-maintained and clean?
A: Yes, all our vehicles are meticulously
maintained, regularly serviced, and cleaned after every ride to ensure your safety and comfort.
Airport Transfers
Q: Do you offer airport transfers?
A: Yes, we provide reliable airport transfer services
to all major NYC airports, including JFK, LaGuardia, Newark, Teterboro, and Westchester County Airport.
Q: Will the chauffeur monitor my flight?
A: Absolutely. Our chauffeurs monitor flight
schedules in real-time to adjust for delays or early arrivals, ensuring a stress-free experience.
Q: Where will I meet my chauffeur at the airport?
A: Your chauffeur will meet you at the
designated pickup location or in the arrivals area with a sign bearing your name. Specific details will be
provided during the booking process.
Hourly As-Directed Service
Q: How does the hourly as-directed service work?
A: Our hourly as-directed service
provides you with a chauffeur and vehicle for a set amount of time, allowing you to make multiple stops and
travel on your schedule.
Q: Is there a minimum number of hours required?
A: Yes, there is typically a minimum
booking requirement for hourly services. Please contact our team for details.
Shuttle Services
Q: Can I use your shuttle service for corporate events or weddings?
A: Yes, our shuttle
service is perfect for group transportation for corporate events, weddings, and other special occasions.
Q: How many passengers can your shuttle service accommodate?
A: Our shuttle service can
accommodate groups of various sizes, ranging from medium-sized groups in sprinter vans to larger groups in
executive buses.
Booking and Cancellation
Q: How far in advance should I book my ride?
A: We recommend booking as early as
possible, especially for special events or peak travel times. However, we also accept last-minute bookings,
subject to availability.
Q: What is your cancellation policy?
A: Our cancellation policy varies depending on the
service. Please review the terms provided during booking or contact us for clarification.
Safety and Chauffeurs
Q: Are your chauffeurs professionally trained?
A: Yes, all our chauffeurs are
professionally trained, licensed, and committed to providing safe and reliable service.
Q: What safety measures do you have in place?
A: We prioritize your safety by ensuring
our vehicles meet all safety standards and are regularly inspected. Chauffeurs also follow all traffic
regulations and safety protocols.
Contact Us
Q: How can I get in touch with Apex Limo?
A: You can reach us by:
- Phone: 718-522-1313
- Email: [email protected]